May the powers of the Internet be with me. Sitting here in Santiago, Chile trying to update my blog and catch up on some of the days I have not been able to post recently. Unfortunately I can only post text. Driven by extreme frustration I have decided to make this part of my blog. Not that anybody at Google seems to be paying much attention, but it is obvious that there are some major, major problems with the new Google Blogger Beta product. There are already over 65 postings from extremely frustrated Google users trying to upload photos to their blogs without success. And I am pretty sure there are many more out there who have not participated in any Google group yet. When trying to upload photos into my blog, the simple error message states:
"We are sorry, but we were unable to process your request".
That's it, no further information. No acknowledgement anywhere that there are problems. Only once a Google employee responded to these postings so far, some users have had the problem for over 3 days. You might wonder when it will be resolved .....
Now this leads to a different issue, the complete lack of any support infrastructure at Google. Of course you could argue that it is a free service, however since Google is generating a ton of cash by providing this environment you would think that professional support might be adequate. Unfortunately you could also say, well it is a "BETA product" and issues like this should be expected. On a side note Google mail has been in BETA for over a year, if not longer and Google tried really hard to push over to Blogger Beta. Not that the new "BETA Blocker" has improved much over the former product. Many of the old issues still remain and the few functional enhancements for the template management do not really impress me much. Maybe I am simply missing something. However, I only want to maintain my blog and be able to upload photos efficiently, which has been a problem all along. But now it seems to have gotten worse ..... Maybe somebody at Google will read this and fix the problem.
End of rant.
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